Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of the website operated by Plasterer Birmingham ("we", "our", or "us") and the plastering services we provide. Our registered address is Office 5, 194 Percy Rd, Birmingham B11 3LG, Birmingham, West Midlands, B11 3LG, UK.

By accessing our website at https://www.plasteringservicesbirmingham.co.uk or engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these terms, you must not use our website or services.

2. Our Services

Plasterer Birmingham provides professional plastering services including but not limited to:

• Internal and external plastering
• Dry lining and plasterboard installation
• Rendering services
• Skimming and re-skimming
• Repair and restoration work
• Commercial and residential projects

We serve customers primarily in Birmingham and surrounding areas including Solihull, Coventry, West Midlands.

3. Quotations and Pricing

All quotations provided are estimates based on the information available at the time of assessment. Final pricing may vary based on:

• Actual site conditions discovered during work
• Changes to the scope of work requested by the customer
• Additional materials or labour required
• Access difficulties or health and safety requirements

Quotations are valid for 30 days from the date of issue unless otherwise specified. We reserve the right to adjust pricing due to significant changes in material costs or other unforeseen circumstances.

4. Booking and Scheduling

To book our services, customers may contact us via:

• Phone: 07488882707
• Email: info@mail.plasteringservicesbirmingham.co.uk
• Through our website contact form

We operate during the following hours: Monday - Sunday, 10:00 AM - 8:00 PM. Emergency services may be available outside these hours at additional cost.

A deposit may be required to secure your booking, particularly for larger projects. The deposit amount will be clearly communicated and agreed upon before work commences.

5. Customer Information and Privacy

When you contact us for services, we collect the following information:

• Your name and contact details
• Your phone number for scheduling and updates
• Your email address for correspondence
• Property address and service requirements

We use this information solely for the purpose of providing our plastering services, including:

• Scheduling appointments and site visits
• Providing quotations and estimates
• Communicating about your project
• Following up on completed work
• Sending invoices and payment reminders

We do not share your personal information with third parties except where necessary for service delivery (such as material suppliers) or where required by law. For full details on how we handle your data, please see our Privacy Policy.

6. Payment Terms

Payment terms will be clearly specified in your quotation or contract. Generally:

• Small jobs (under £500): Payment due upon completion unless otherwise agreed
• Larger projects: Staged payments may be required based on project milestones
• Final payment: Due within 14 days of project completion and invoice date

We accept payment by cash, bank transfer, or cheque. Card payments may be available for certain services. Late payment charges may apply to overdue accounts.

7. Warranties and Guarantees

We stand behind the quality of our work and provide warranties on our plastering services. The specific warranty period depends on the type of work performed and will be detailed in your contract.

Our warranty covers defects in workmanship but does not cover:

• Normal wear and tear
• Damage caused by customer or third parties
• Issues arising from structural movement
• Damage from water leaks or moisture issues
• Changes in environmental conditions

8. Health and Safety

We are committed to maintaining high health and safety standards. We carry appropriate public liability insurance and ensure our team follows current health and safety regulations.

Customers are responsible for:

• Providing safe access to work areas
• Informing us of any known hazards
• Ensuring pets and children are kept away from work areas
• Providing adequate lighting and power supply where needed

9. Cancellation and Changes

If you need to cancel or reschedule your appointment:

• 24+ hours notice: No cancellation fee (deposits may be transferable)
• Less than 24 hours notice: Cancellation fee may apply
• Same day cancellation: Full day rate may be charged if we cannot reschedule

Changes to the scope of work during the project may result in additional costs and extended completion times.

10. Limitation of Liability

Our liability is limited to the value of the work performed. Except where prohibited by law, we exclude liability for:

• Indirect or consequential losses
• Loss of profits or business
• Damage to items not directly related to our work
• Delays caused by factors beyond our control

Nothing in these terms excludes our liability for death or personal injury caused by our negligence or for fraud.

11. Governing Law

These Terms and Conditions are governed by English law and any disputes will be subject to the exclusive jurisdiction of the English courts.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

13. Updates to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes are posted constitutes acceptance of the updated terms.